The Wellness Profile is our opportunity to present the Herbalife products to a potential customer – we call this a retail presentation. It can be done in person or via phone or text. The key to the retail presentation is not what you say – it’s how you feel about what you say. You gain confidence and belief in the products by your own product usage and results, and hearing other people’s results at the local training events or STS’s (Success Training Seminars). We have an amazing product line that can completely change people’s lives. Let’s go out and do lots of retail presentations, help people with the products, and enjoy a fulfilling and lucrative business as a reward to our efforts!
In-Person Wellness Profile
You may meet with your potential customer in a Nutrition Club, at your home or their home, or at any public place. Start with a sample – we recommend a shake and tea/energy drink. Then have them complete the Online Wellness Profile on your GoHerbalife website to get their “magic numbers” – the amount of protein and calories recommended for them to reach their goals. Then simply go through the product catalog – inserting your story and other’s stories as you go. Only go as far as page 13 where it shows the Quickstart, Advanced, and Ultimate Programs. Going through the entire catalog will be overwhelming and take too long. Then you will ask them if they are ready to get started on a program – it’s that simple! This process should only take 10-12 minutes.
Wellness Profile via Phone/Text
If you are working with someone who prefers to talk via phone or text or is not local to you, a Wellness Profile and retail presentation can be done on the phone. We recommend downloading the app WordBoard. It allows you to save templates for your frequently used texts such as follow up, appointment confirmation, etc. It is simple to use! Simply pull off these scripts, add them to your WordBoard, and get started!
CONGRATULATIONS – you now have a customer! Once they get started, the fun begins! There are lots of documents in the “Retail Documents” section including a progress chart, follow up chart, shake recipes, product instructions, etc…to get them off to a great start with their new Herbalife Nutrition Program.